Charlotte Naturals Ltd -

We have implemented numerous measures to ensure that purchasing online from us is 100% safe and secure.

The final checkout phase of our shop is hosted by Protx. As one of the world's largest and most established Internet payment providers, we have chosen to entrust our security arrangements to them. Your credit card details are encrypted over a 128bit SSL connection and transactions are secured and processed by Protx backed by the VeriSign's internet security infrastructure.

When you proceed to our payment page, you can see that the pages are secure by looking at the address which changes from being http:// to https:// You will also see a padlock symbol or key in the bottom bar of your browser.

This also means that all details are confidential while input on the Internet and stay confidential when passed to the Protx. We do not store or view your credit card details at any time; even if we refund your purchase for any reason, we do not physically see your card details.

As an extra security measure, your credit card details will not be retained on our secure servers, this why you must re-enter your card details each time you purchase anything from the site.

You can find the Protx website at www.protx.com and their VeriSign Secure Certificate seal here

If you have any concerns or would prefer to place your order in another way, please telephone us on +44 (0)141 339 5577 or email us at orders@charlottenaturals.co.uk

You can place an order with us via our secure website at any time.

If you have any questions or comments, please write to us at

Charlotte Naturals Ltd
106 Byres Road
Glasgow
G12 8TB